Corporate Social Responsibility

A lot of companies think that CSR is really only appropriate for large multi-nationals who want to show they are good guys at heart. Often, it’s a bit of window-shopping to hide some fairly ruthless business practices but it’s a bit different for us. We’re only a small agency but we strongly believe that we have a responsibility to our people, our clients and our business environment. We’re really lucky to work in a great part of the world and our problems are really ‘first world’ problems but we don’t operate in a bubble – we’re a part of a community and we have a responsibility to contribute back to that community.

So, what does CSR mean for us? Well, there‘s a few things we like to do:

Working at Rakkon

We work hard to try and be an equal opportunities employer and provide a flexible working environment that suits different people’s needs. As a result, we’re really happy to set working hours to suit the people that work here – if people have responsibilities for children or family that means that 9-5 hours don’t necessarily work for them then we’ll work out a work pattern that suits them. We don’t ask people to work crazy hours either – that just leads to burn out and disillusionment so we actively discourage a long working hours culture.
Rakkon and the environment

We try to minimise waste as much as we possibly can. Only the minimum is tagged for landfill and we separate all our recyclable materials. Additionally, we actively encourage the use of methods of transport other than cars and over 50% of employees regularly cycle, walk or use public transport to get here.

Rakkon and the community

We’re lucky to have a lot of really great clients and we’ve become very successful because of them. We also want to give something back so we have started to support a charity of the year. This year, that support has been for Devon In Sight, a local charity sight loss charity based in Topsham. We’ve been re-designing and redeveloping their website to ensure it meets the maximum level of accessibility for no cost to them. On top of that we’re providing free hosting, training, support and development of the site for the next year.

Every year we will be looking to help a local charity in a substantial way so they can benefit from our skills and expertise, not only to improve their website but to help increase their donations as well. It’s a small gesture but underlines our commitment to our community.

Investing in youth

We believe it’s important to give youth a chance. We regularly take work experience students from local schools and give them an insight into what working in digital means and what opportunities can lie ahead. We also take more qualified overseas students during the summer, who come to Exeter to train. These can be foreign designers, graphic designers and developers wanting a taste of how British clients are serviced with digital solutions. We are also proud to have had in 2016 our 3 year apprentice web developer, Jack, join us as fully fledged developer now, having successfully completed his course with us.
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